We believe that the commitment and passion of our staff makes FLS the right choice for you. All interpreters, translators, and transportation providers, go through an extensive credentialing process. This process includes motor vehicle check, criminal background check, and more. All providers, drivers, and translators who meet our requirements receive an orientation manual, which includes patient assistance technique training, safety plans and much more. FLS conducts monthly peer reviews consisting of providers, case managers, adjusters, and key access personnel. When you call FLS, you speak with a real person, an expert in the field. We always provide fast, courteous, professional assistance for each and every question. We take our partnership with our customers very seriously.