In person Interpretation - Telephonic Interpretation - Our Telephone Interpreters
Our professional interpreters are carefully selected, tested and trained. We pay special attention to the continuing education of our interpreters in customer service skills, confidentiality issues, and customer-specialized terminology. To ensure consistency of service, our recruitment and training standards are very high. New applicants are rigorously screened in both oral and written skills. Once recruited, all interpreters undergo an intensive induction program.
Our in-house training, apprenticeship and certification programs guarantee quality control. Our on-going training gives interpreters a more comprehensive understanding of language requirements in particular environments. Each interpreter is required to complete a minimum of one training sessions a year, to refresh their basic skills and build their knowledge of different industries.
All of our interpreters are bilingual/bicultural professionals, with the following qualities:
Well trained telephonic interpreters.
Knowledgeable in your industry specific terminology.
Monitored daily for quality.
Required to continue professional education.
Trained to listen to the speaker.
Trained to analyze a fleeting and yet real message in its entirety
Trained to preserve the characteristics of form & substance inherent in other cultures.
