In person Interpretation - Telephonic Interpretation - Advantages of FLS Telephonic Interpretation
Convenience - Immediate 24 x 7 accesses to over 150 languages supported by over 900 professional, FLS certified linguists within an average connect time of 45 seconds.
Pay-As-You-Go Fee Structure - You pay only for the minutes you use. (10 minutes minimum)
Quality - FLS is proud of the high quality and professionalism of its interpreters. The interpreters are skilled, educated native speakers certified by FLS and industry recognized organizations. FLS’s QA is the most comprehensive quality assurance program available.
Training - FLS linguists are trained in legal, insurance, medical and technical terminology.
Leadership – FLS has hired pioneers in the development of telephonic language interpretation services. This valuable experience has enabled FLS to achieve and maintain a language services delivery track record that is second to none.
World-Class Customer Care - A Customer Care Representative is accessible by dialing “1” 24 x 7 and can assist with language identification as well as connecting you to the appropriate interpreter.
Stability - Proven and tested 99.999% reliable computer telephony system.
Flexibility - The FLS Telephonic Interpretation System is very flexible. You can utilize the option one “1” from the automated system menu or dial “0” for an operator to access a linguist.
Confidentiality - Each linguist is bound by a confidentiality agreement to ensure client privacy.
Customization - It is FLS’s desire to deliver a service that will match your needs. We have developed custom programs for many FLS Telephonic Interpretation clients.
User-friendly - Easy 3 step process to access an interpreter.
