Scope of Services

FLS has on-site interpreters available in a variety of languages and dialects, serving the medical, legal, vocational and business fields coast to coast nationwide. We are able to assist you with all your on-site projects, conferences, recorded statements, medical appointments, courtroom appearances, insurance investigations, translation of documents and many other services. FLS can customize programs to accommodate the individual needs of law firms, medical facilities, rehabilitation companies, insurance carriers, advertising and hi-tech printing agencies, export/import companies, engineering firms, software developers, government agencies and other public and private enterprises by offering these services. With our In Person Interpretation, FLS specializes in meeting the on-site cross-cultural communication needs between individuals and organizations.

Why FLS In-Person Interpretation  

1. Multi-Lingual Staff
2. FLS Does Not Take Matters Into Its Own Hands
   FLS does not take matters into its own hands; we seek approval and keep an open line of communication with the referral source.  We notify No Shows immediately.
3. Quality Assurance Program
   FLS establishes open communication with claimants and providers to ensure quality and punctuality of interpreters.
4. Written Documentation
   FLS documents all incidents as they happen; this avoids miscommunication and makes service history easy to track.
5. Proactive Communication
   FLS will make direct contact with your claimants to ensure accuracy of the assignment information before going to the facility.  Non-compliant claimants and missed appointments will be reported to the referral source, to assist with the rescheduling of appointments.  This will allow immediate intervention to prevent lapse of recovery or possible re-injury.
6. Patient Satisfaction
   All claimants are called within 24 hours after service is rendered to ensure satisfaction.
7. Nationwide Full-Service
   FLS is a Nationwide Full-Service. Interpretation and transportation coordination can be set with only one telephone call.
8. Customized Billing
   Customized billing to meet the needs of the payer.
9. Online Ordering
10. General and Professional Liability that Exceeds the Industry Average
11. Open 7 Days a Week, 24 hrs a Day. Always Available to Assist You